The 1+1 of productive problem handling.
 
Coming to the point in a goal-oriented manner.
 
Presenting arguments successfully
 
Basic tools for efficient and successful moderation
 

Contact
Shelley Cromartie

Tel: +1 - 919 510 8142
Fax: +1 - 919 510 8143
E-Mail: s.cromartie@tacook.com